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Main Spiritual Guides Page > Main India Page> Travel > Taxis & Rickshaws
Long-distance Taxis
From Railway Station or Airport
Prepaid Taxi Stands
Bargaining
Communication Problems
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Communication Problems
 
 
 
 

 

 

Taxis and Motor Rickshaws

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Taxis are about twice as expensive as auto-rickshaws, which are motorcycle-type vehicles with two passenger seats. In large cities such as Delhi, taxi and auto-rickshaw drivers are supposed to use the meter, but often they don’t. Many drivers refuse to use them and will tell you the meter is broken. When you walk away, suddenly it will work. Metered cabs are usually black with a yellow roof.

To get an idea of the correct fare, ask at your hotel or ask any intelligent-looking person how much it should cost to go to your destination. Many times when I ask someone how much an auto-rickshaw costs, they will tell me they are not sure. I then suggest a number, “Do you think it will cost Rs 50?” They may still have a blank look on their face, at which point I give up. But they often answer, “no, it should not cost more than Rs 25.” I then know I should pay Rs 30 or Rs 35, being a tourist.

It is usually best to arrange a taxi yourself. If a hotel books a taxi for you, it will usually cost more, sometimes double.

If you are taking an early morning flight to the airport, it is usually best to have the hotel arrange the taxi, because they will hire a dependable driver. Often it is impossible to find a taxi after 1 am.

Sometimes when you use the meter, the taxi driver will drive you all over town. I had it happen to me a couple of times that I know about. I personally like to have a city map so I know where I am going.

Many times your driver will pull out a fare adjustment chart or tell you that the meter is not up to date and that the actual price is 25% higher than what the meter reads. In Mumbai, the taxi rate is actually nine times the meter price. The price increase reflects increases in fuel costs. If you do not know the correct fare adjustment, do not argue with the driver. First confirm with the person you are going to see if this is true, or ask someone walking by. If a policeman is around, ask him. They are usually helpful, but are not usually available.

In many places the cabs are not metered. The fare is supposed to be calculated either on a distance or a time basis. In actuality, it is whatever price you can work out with the driver. If you do not know an exact price, you can assume that at a railway station, the price will be at least double the actual fare, especially if you have the tourist look. Some of the worst places for overcharging are Delhi (the sky’s the limit), Varanasi (as much as ten times the price), and Puri (three times the price).

In many cities, it is difficult to get a taxi or auto-rickshaw driver to use the meter, even if they are required by law to do so. Several times I have gotten into an auto-rickshaw and the driver turned on the meter without my asking, but that’s not common. Of course, in some of these cases, the meter did not work. In Mumbai, they routinely use the meter, even without you asking.

If possible, it is a good idea not to get an auto-rickshaw or taxi at a tourist place or in front of an expensive hotel. There is a class of drivers who prey on tourists by asking outrageous prices. Best to walk a block or two away.

If a taxi driver tries to charge you a higher price than the one you arranged, do not become angry. Anger won’t help. The best thing is to put the money on the seat of the rickshaw or taxi and walk away without looking back. The main times I have seen a problem is when you ask the driver to make an unarranged stop and then you do not work out a price for waiting time.

If a taxi driver is totally unreasonable, it is a good idea to take his license plate number and threaten to complain to the police. Taxi drivers usually become much more reasonable if they believe you will complain about them to the police. Taxi drivers can lose their license for mistreating tourists.

In some cities you pay a 15% to 50% extra surcharge at night.

Long-distance Taxis
Long-distance taxi rates are about Rs 4 to Rs 6 per hour for each km driven. A/C taxis cost about twice as much as non-A/C ones. If you travel a long distance to another city, you will be charged for both going and coming because the driver is likely to have difficulty finding a return fare back to his home city. If you are going from Delhi to Vrindavan, a 150km trip, you will be charged for 300km or the distance from Delhi to Vrindavan and back.

Taxi from Railway Station or Airport
When you come out of a railway station or airport, expect to be quoted an outrageous price, sometimes ten times the normal price. Usually the first price quoted will be at least double the normal price. There is a class of English-speaking taxi drivers who rush to greet tourists with the hope of making more money.

Unless you definitely know the price, your best bet is to get out of the station and to approach a taxi driver that looks laid-back, or to get a local person to negotiate the price for you. For instance, a taxi driver quotes you a price. You can then turn to an intelligent-looking person standing nearby and ask him how much it should be to go to that place. Usually he will then ask the taxi driver how much he wants to take you there. The driver will then quote the same price he has already told you, and the person who is negotiating will be astonished and tell him his price is outrageous. He will insist that he gives you a decent price and you will most likely get it. Many times people will come up and help you, even without your asking.

When you get into the taxi or rickshaw, the driver may start to suggest places or hotels other than the one you have requested. He may even say that the hotel you have chosen is closed or full. I do not even listen to them. I just tell them to take me to where I first requested. Drivers often receive commissions from certain hotel and will try to take you there. I am usually polite with rickshaw or taxi drivers, because several times I actually had to accept their suggestions since all the hotels I tried were full.

Prepaid Taxi Stands
Some airports and railway stations have prepaid taxi stands. In some places everyone is required to use this stand. You simply tell them where you want to go and how many bags you have, and then pay in advance a set fee for the taxi or auto-rickshaw. At the counter you are given a slip which you then show the driver. When you reach your destination (not before), you give the driver your slip. Using the prepaid taxi stand is recommended in most cases.

In theory, it is a good system, but the problem is that many times the price you are charged at a prepaid taxi stand is higher than the meter price or price you could negotiate yourself. When there is a prepaid taxi and rickshaw stand, you can ask what price they charge and then try to negotiate a cheaper price yourself. At least you know the maximum price you should pay. Also, at some railway stations the prepaid rate is so low that no driver will want to take you at that rate. They will insist that you ride with another passenger going in the same direction.

If you go up to the Tourist Taxi Stand at the airport to get a taxi from Delhi to Vrindavan (about 150km away) they will tell you Rs 2000; when you negotiate yourself you may pay Rs 1500. For long distances, your best bet is to find out the correct price and negotiate yourself. At the Calcutta Airport the fare charged at the prepaid Taxi Stand to downtown is cheaper than what most people can negotiate themselves, but to go to Mayapur (130km away), you can usually negotiate for a cheaper fare than the prepaid taxi-stand. Usually, for a taxi into the city it is cheaper, and for a long distance-taxi they are more expensive. At least you will not be totally cheated when using a prepaid taxi.               

Tip If you are driving to some place in the middle of nowhere and the driver realizes that he is taking you further than he thought, he may tell you he wants another Rs 200 or more for the trip. Just nod your head as if you understand that he should get the extra fare. The last thing you need is to get into a fight with a taxi driver in the middle of a field in West Bengal at 9 o’clock at night. When you arrive at your destination, take your bags from his car and into your hotel. Then ask the driver to come inside so you can pay him. Pay him the amount upon which you originally agreed. You may then pay him another 50 rupees to satisfy him.

Bargaining with Rickshaw Drivers
If possible, find out the price to get to your destination in advance. Tourists will almost always pay a higher price. It is best to always settle the price in advance or to use the meter. Often you will ask a taxi driver to take you to a particular place and he will agree. You get in and he does not turn on the meter. He then drives you to your destination. When you arrive, he insists that you pay three times the normal fare. This is typical. Try not to get angry; it will only make matters worse. I have seen people ruin their entire trip by arguing with rickshaw or taxi drivers over a few rupees.
 If there is a group of rickshaws in one place, as a rule, do not take the first one that runs up to you. If someone is working harder to find customers, he usually wants a higher price.

Walk up to a group of rickshaw drivers and ask how much they want, as if you know exactly what the price is (hopefully you do). If someone quotes you an outrageous price, do not waste time negotiating with him. Go to the next driver. You will almost always be quoted a higher price than the actual price, say Rs 7 rupees if the actual price is Rs 5. You then offer Rs 5. Usually they say no. At this point turn to the next rickshaw driver and ask him if he will take you for five rupees. If he says no, then ask the next driver. Usually, one of the drivers you have already asked will agree on the Rs 5. I then confirm the price by showing my hand with five fingers up and say five rupees and ask him to confirm that he understands by shaking his head yes. Once you agree to a price, if another rickshaw driver then offers you a lower price, you should not accept it. This might not be the best way to bargain with rickshaw drivers, but it works.

A problem comes up if you see something you want on the way and you ask the rickshaw driver to stop. It is best to work out something extra with the driver before you get out. Ask him how much extra it will cost for a ten-minute stop. When you stop like this and do not work out a price, there is a good chance you will get into an argument with the driver. Sometimes they will ask double the negotiated price.

Try not to argue with a driver. The angrier you get, the more determined he becomes. He is used to seeing people becoming angry with him. Just act as if you know the price and that there is not a problem in the world. If you are going to a shop, the local shopkeeper will often help you with any dispute.

Communication Problems
When getting a motor or bicycle rickshaw, you may ask to go somewhere, the driver agrees to take you, and you work out a fair price. Two blocks later, the driver asks you where you want to go and you tell him again. You then realize that he has no idea of where you want to go. He is usually overcharging you enough that he can take you anywhere in town and still make a profit. Many rickshaw drivers will tell you a price just to get you into the rickshaw, knowing that once you are in, more than likely you will not get out at that point.

When I get a rickshaw, I first tell them where I want to go and make them repeat the name of the place. Many times no one can understand what I am saying. I then stop a man who speaks English and ask him to tell the driver where I want to go. Usually when this man tells the driver, he immediately understands. Sometimes I have to write down my destination and show it to the driver or to someone passing by. It is important to speak as slowly as possible.

Self-drive Cars
In most places you can not rent a self-drive car. Hertz, Budget, and some other local companies rent cars in the major cities. Considering the driving conditions in India, it is usually much better to rent a car with a driver. Sometimes it is even cheaper.

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